Heroes of the storm matchmaking


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At the end of the process you receive a number between 0 and 1 that rates your performance, 0. By looking at these stats across the entire player base, the system can see which stats are most important for effective play and create a data-driven model of what the most highly-skilled players are doing in any given situation. The main purpose of Quick Match is that you have a guaranteed character selection, and matches that start as soon as possible. If you are in the mood to win with a "real" composition on a map, Unranked Draft or Ranked Draft might be better.

Regardless of the above, there are some guidelines for the Team and Hero Composition during Matchmaking. Matchmaking in Quick Match. From Heroes of the Storm Wiki. Retrieved from " https: Navigation menu Namespaces Page Discussion. With a change as complex as this we would have to verify that all game modes observed a net positive in terms of quality of games as well as queue times.

In terms of duo queuing see here I agree, the game is very enjoyable with friends and I assure you we are very much invested in trying to improve the experience for our minor region heroes I get tired of losing points and having to play low-priority.

Tempo Storm

Also showing MMR would shed a lot of light and transparency on how we are matched. Currently we observe there are a small percentage of players whose MMR and Rank Points have diverged. As a result, these players end up in matches like the one you described. However, it is important to note that both MMR and Ranked Points are used when determining which players get placed into a game. Because of the divergence previously mentioned, GM players may see a lower ranked master player in their game when, in reality, that player has a higher MMR than his current rank.


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We are investigating potential solutions for how to reduce this divergence. In regards to displaying MMR to the player, please refer to the following reply that has more details. I kind of find promotion and demotion games in the same league annoying. Going from Plat 2 to Plat 1 and vice versa, they don't make much of a difference to me. My question is, are you so far happy with this, or do you plan to change anything here?

Like only making promo and demo games between leagues. I tend to agree. I feel that moving between divisions shouldn't require this an additional layer of ladder anxiety. We don't have that on the schedule at the moment so I don't want to promise a timeline for delivery. What plans do you think will be implemented this season? The Season 3 patch included a ton of changes to Hero League, though not all of them are player-facing. We're still planning on making improvements to matchmaking rules, but right now, we're focused on fixing bugs, and improving our matchmaking data collection.

For example, while investigating reports of rainbow matches in Hero League, we uncovered an issue where players will very rarely incorrectly ping lower to a region outside their own when they have "best site" selected in their options menu. When this issue occurs, a player will make matches on that server, which may have different matchmaking rules that allow for rainbow matches to occur.

We're currently in the process of resolving this issue, which takes priority over feature development. For Season 4, we plan to continue examining the quality of matches as well as the end of season impact of Rank Decay. Our feature development efforts have primarily been focused on hardening the Quickmatch matchmaking experience.

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Here's a quick list of some of the changes we're considering for the future: Preventing returning ranked players from placing higher than Diamond 3 each season-roll after placements. Reducing the number of placement games required for returning ranked players. Separating out the regional GM ladders to allow players to rank up within their local playerbase and matchmaking rulesets. Adding draft swaps for Hero League. Further extending the Rank Point Decay to affect additional leagues. Any thing that can be done to reduce negative experiences for people who don't play a lot of games.

A drop or troll player is annoying but generally balances out for people who play a lot.

Matchmaking Rating

This touches on a lot of the things we are currently working on to make the experience better for everyone: Our aim with this is to make those games not count against you anymore, so you are not punished for having to complete a game in that situation, which should lessen the negativity felt for it you still had to play it, which is a tough situation, but the result of that has been negated, and the leaver suitably punished. As we work towards switching to showing MMR for some or all our leagues, this should remove that negative perception, too.

Quick Match When people are given quick match games which are 5v5 assassins, or games that feel like the balance of the players or heroes is off, this can reduce enjoyment as well, so we are working towards hardening the criteria for team composition to make the mode feel both more enjoyable and more like our other queues. Are you planning on making that information available somewhere handy such as in-game?

Once we are in a place where we think and hopefully you also think! How does matchmaking work currently in master? It feels like before grandmasters are up, it was different. In 2 first weeks of season I was matched with k players having 3k and then when grandmasters were announced i was started getting And quality of matches were much lower. Does this work on purpose because of lower playerbase in masters and harsher requirements for grandmaster players?

Whenever Master players are considered, the matchmaker will first try to make a game with players from one division, before expanding the search to the adjacent ones. This spread will only be allowed if all players to be put into a match have waited in the queue for at least 4 minutes. Currently, the amount of rank points a player has inside a single division are not taken into account by HL matchmaker, so the games you have described were formed based on the MMR of the players involved.

The decay standard now seems to be a bit long. We are always looking to iterate on changes we make to Rating and Ranked Decay. We are monitoring the impact Ranked Decay is having on Hero League. The decay timers may be adjusted as a result. However, we won't be making any changes to the decay timers in the middle of a season as we want to ensure all players are aware of such changes before they play their placement matches which is when the decay timers get initialized.

We are working currently on hardening the rules for roles in Quick Match. We are implementing ways in which we can make sure that people who are picking roles with low demand are more effectively informed that there are roles in demand right now that they could fill. What are the metrics for expected match quality in HL and TL? Is it limited to keeping the chance either team wins close to 0. If so, how are those weighed against each other? For example, would the matchmaker consider a match between some team A and some team B where it estimates exactly even odds of winning, where team A has a player in bronze and a player in GM better than a match of all GM player and Master players in both teams, where it expects one team to win with 0.

I love stats questions!

Our Matchmaker uses several criteria to find a winrate. These include, but are not limited to: The game quality seems worse this season then any other season. Are the matchmaking changes this season being reviewed as an improvement on your end? I'm used to minute queue's max in previous seasons. First of all, congratulations on your ranking in Hero League! The match quality is something we are actively iterating on. We track numerous parameters for each match and monitor them actively. When comparing some of these parameters against last season across the entire population, we have seen a significant reduction in the difference between the highest and lowest MMR within a game, as well as the difference between the highest and lowest rank within a game.

However, we still observe some outliers and it is something we are monitoring. As a result, if you end up with Master players in your game, you should only have Diamond 1's or GM's in the game, but never both. This can result in higher queue times. Why is Hero League seeded from Quickmatch, when they are fundamentally different game modes?

This has led to all kinds of abuse over the years with people purposefully cheesing QM for a higher HL rank, as well as being basically the sole reason for the common complaints of a feeling of inconsistency in the "game knowledge" of teammates at any given rank in HL.

Matchmaking Rating - Heroes of the Storm Wiki

QM is a fundamentally randomized and unpredictable environment. As such, it gives players a warped sense of what balance is, how to form a team comp, and the meta. What makes that a good seed for HL? Is it unreasonable to just make Unranked Draft the only seed? UD is fundamentally much closer to HL in terms of the skillset and game knowledge required for success, so it is an infinitely better predictor of how someone will perform in the HL environment. What is the current form of decay supposed to accomplish? For one, it doesn't kick in until you've finished your placements, so people can just wait and do their 10 matches at the end of the season to avoid decay entirely.

And two, It's not aggressive enough for how short our seasons are. Playing one extra match every 20 days is nothing when the seasons are only a few months long to begin with. One of HL's biggest issues over the years has been that the "bare minimum" of matches you can play to keep your rank is just too low, and this doesn't really solve that problem. Generally when you begin playing HL in a new season, there are 2 cases. In the first scenario, a player has played HL in previous season, in which case we will use your rating from that season. In the second scenario, the player has not played in the last season.

The order in which we would look at the queues is: We changed the algorithm with the last season roll.

HOTS Ranked Play & Matchmaking AMA summary

In other words, the issue described in the post you have linked should be resolved. We know that many of our most dedicated players have been curious to hear about any updates we might have in store for ranked play. Placement matches were primarily intended as a way for us to gain more information about your skill level in the absence of previous match history.

However, the more games you play during a season, the less necessary it becomes to reassess you at the start of the next. Going forward, those who play enough ranked games during the current season will only need to complete as little as one placement match when the next season begins. After completing your placement, you will be placed based on your MMR at the end of the previous season.

The first time a player steps into ranked play, we use the knowledge we have about their performance in other game modes as a general starting point for assessing their skill. Currently, players who enter ranked play for the first time, or after a long absence, can place as high as Diamond 3 after completing their placements. We recognize that being placed highly when a player is new to ranked can lead to some less than positive experiences if they lack some of the more nuanced game knowledge necessary for success in that league.

As a result, new players can no longer place higher than Platinum 5 at the end of their placement matches going forward. Additionally, we believe the introduction of MMR and rank decay will help account for players who take long breaks from ranked play. As such, these returning players will no longer be re-seeded into placements based on their skill in other game modes. This will enable us to keep drafts moving quickly, so that players can get to the action.

It also allows teams to use that additional mid-ban to react to the draft as it unfolds. Second, and more nebulous, is the addition of a Hero swap feature.

We do our best to provide fun and satisfying experiences with every new Hero we release. We received a lot of feedback from players who felt that both Maiev and Fenix were too powerful on release, and we agree. In the past, many of our Hero releases have been considered balanced, or even weaker than they should be. We want new Heroes to feel compelling for players at launch, but we also want to do that while maintaining the core gameplay balance of Heroes of the Storm.

This gives us enough time to collect data and allows players to learn how to play with and against the latest additions to the Nexus. It also means we have to make these decisions with very little data and live play experience. Our goals are to avoid knee-jerk reactions, to give players enough time to learn new Heroes, and to gather data before we make any balance adjustments. Despite this concern, Hero League data is critical for us to fine-tune a new Hero and hit their two-week patch timing.

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We hope the addition of a third ban in ranked play will help relieve the pressure when expending a ban on any new or reworked Hero that may be considered too strong. We want to make this clear: Toxic behavior will not be tolerated.

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